Recipe – Kochbuchsafe Support
Need help, found a bug or have an idea? Send an email. Every message is read personally.
To help us help you, please include your device model, system version and the app version (shown in the App Store or under Settings › Apps).
Frequently asked questions
Do I need an account?
No. Recipe – Kochbuchsafe works without any sign-up. Sync and sharing use the Apple Account you are already signed in with on your device.
A recipe from a website was not imported correctly. What can I do?
Some websites do not publish structured recipe data. You can edit the imported recipe at any time, or copy the text and import it as text. If a popular site does not work, send us the link so we can improve the import.
Why are the AI features not available?
They use Apple Intelligence, which needs a supported device with Apple Intelligence turned on in Settings and a supported language. Without it, all other features keep working and menu suggestions use the season and your history.
What do the plans include?
Free: up to 5 recipes. Base: unlimited recipes, menu planner and shopping list. Pro: everything in Base plus backups and sharing. Lifetime: all features with a one-time purchase.
How do I cancel a subscription or restore a purchase?
Subscriptions are managed by Apple: open the plans screen in the app and choose Manage Subscription, or go to Settings › [your name] › Subscriptions. After reinstalling or on a new device, choose Restore Purchases on the plans screen. Refunds are handled by Apple at reportaproblem.apple.com.
How do I share my kitchen and stop sharing?
Sharing needs Pro and iCloud. In Settings, invite people by email address or phone number of their Apple Account and choose whether they may edit. You can remove people or stop sharing there at any time. If your plan drops below Pro while you are sharing, the app asks you to upgrade or stop sharing.
How do I move my recipes to a new device?
If you use iCloud, your recipes appear automatically on every device signed in to the same Apple Account. You can also create a backup in Settings (Pro) and restore it on the new device. Restoring only adds and updates recipes; it never deletes any.
I forgot the password of my backup.
Encrypted backups cannot be opened without their password, and we cannot recover it because we never receive it. Create a new backup from a device that still has your recipes.
How do I delete my data?
Delete recipes in the app, or delete the app to remove everything stored on the device. Data in your iCloud can be removed under Settings › [your name] › iCloud › Manage Storage. We hold no copy of your data.
Privacy questions or requests
For questions about your data or to exercise your rights, write to support@schweizer-dev.de. Privacy Policy →